Two-Packet (Technical + Financial)
Nodal Agency: Gujarat Informatics Limited
Design, Development and Maintenance of Website for Forest & Environment Department, Government of Gujarat (F&ED)
A citizen-centric, trilingual and accessible website revamp, hosted at the Gujarat State Data Centre, migrating and modernising fed.gujarat.gov.in.
F&ED is the Secretariat (policy) department at Block 14, New Sachivalaya, Gandhinagar. It sets policy for the conservation of forests, the protection of wildlife, and the protection of the environment, and acts as the umbrella over a family of executing agencies. Recognising this distinction is the point most generic vendors miss.
🌿Two wings
An Environment wing and a Forest wing, setting policy, budget and administration across Acts, Rules, Government Resolutions and recruitment.
🛡️The Forest Force
The field Forest Department under the Principal Chief Conservator of Forests and Head of the Forest Force (PCCF and HoFF), with Wildlife, Social Forestry, Working Plan and Research wings.
🏛️Boards & authorities
GPCB, GBB, SEIAA, GCZMA and CAMPA regulate pollution, biodiversity, impact assessment and coastal zones.
🔬Institutes & societies
GEC, GEER, GEMI, GUIDE, GSFDC and the lion and marine conservation societies deliver ecology, research and afforestation.
Our differentiator. We treat F&ED as the policy umbrella that links out to the Forest Force (forests.gujarat.gov.in), the boards, corporations, authorities and societies, rather than as one flat forest website. The information architecture proves this understanding on sight.
👥The citizens F&ED serves
- ›General citizens and tourists: Gir lion-safari permits, eco-tourism, grievance and feedback
- ›Applicants and businesses: environmental clearance and consent, RTI, forms and downloads
- ›Job seekers, researchers, students, NGOs, vendors, officers and the media
Statistics and office-holder names are supplied and confirmed by the department. CONFIRM latest official figures.
- ✕Opens with a leadership carousel; citizen tasks sit below the fold
- ✕English-first, with Gujarati as a bolt-on toggle and no genuine Hindi parity
- ✕Heavy reliance on PDFs for news and notices; basic search
- ✕Visibly empty and stale sections; dated markup declaring XHTML 1.0
- ✕Accessibility delivered mainly as an added widget on old markup
- ✕No AI assistance; citizens must self-navigate or call the office
- ✓A task-first citizen-services hub above the fold; leadership moves to About
- ✓True trilingual English, Gujarati and Hindi with Bhashini and Unicode, meaning preserved
- ✓Structured, searchable, card-based content with dates; mega-menu and AI search
- ✓CMS-driven dynamic sections with no empty states; auto last-updated and visitor count
- ✓WCAG 2.1 AA and GIGW 3.0 built into semantic markup; Divyangjan-ready end to end
- ✓Integrated GIL chatbot, AI search and voice, framed as citizen self-service
The current site quietly generates phone calls and office visits. Our revamp is engineered to deflect routine demand: a citizen self-serves in three clicks instead of calling the department.
🖼️Three design directions
At least three distinct, high-fidelity, F&ED-branded homepage prototypes on the forest-green identity, so the committee has real design choices to score.
🧭Citizen-services hub
A task-first hub above the fold: Gir lion permit, environmental clearance, RTI, recruitment, tenders, grievance and downloads.
🗣️Trilingual + Bhashini
English, Gujarati and Hindi in Unicode, with mandatory Bhashini integration and meaning preserved on every switch.
🤖Citizen-centric AI
The GIL-provided chatbot (text and voice) integrated honestly, plus AI-powered search and a voice assistant.
⚙️No-code CMS
A database-driven CMS with a two-stage publishing workflow, role-based access for two to three admins and a full audit trail.
♿Accessible & compliant
GIGW 3.0, WCAG 2.1 AA, W3C, NeSDA and IPv6, with Divyangjan accessibility built into the markup, not bolted on.
Built on Drupal 11 with MariaDB, hosted at the Gujarat State Data Centre. Security-audited by a CERT-In empanelled auditor before hosting and by STQC after hosting, with existing content migrated in at no additional cost.
The technical qualification is a live presentation scored out of 100 (Section A, 70 marks of design, content and understanding; Section B, 30 marks of technical capability). This map tells the committee exactly where each module scores.
| Module we deliver | What the committee sees | Criterion & marks |
|---|---|---|
| Information architecture & mega-menu | Logical categorisation, sitemap and breadcrumbs; every page within three clicks | A1 10 A4 10 |
| Audience-mapped homepage | Each block written for a real F&ED audience: citizens, applicants, job seekers, officers, media | A2 10 |
| Three design directions | Distinct high-fidelity prototypes on the forest-green identity, quality imagery and typography | A3 10 |
| Theme & readability system | Live colour, dark/light and GIGW high-contrast switching; font sizing; disciplined image ratios | A5 10 |
| Authentic F&ED content model | Real org structure, functions, powers and duties, schemes and initiatives, correctly in Gujarati | A6 10 |
| Citizen-service layer | Grievance form, AI chatbot, AI search, voice assistant, Divyangjan accessibility, feedback, FAQ | A7 10 |
| Drupal + MariaDB data layer | Every page dynamic and served from the database; DB-driven counters, stamps and migration | B1 5 |
| Trilingual switch + Bhashini | Whole-site English/Gujarati/Hindi switch, meaning preserved, mandatory Bhashini integration | B2 5 |
| No-code CMS + 2-stage workflow | RBAC for two to three admins, draft-to-publish gate, audit trail, remote GSDC operations over VPN | B3 10 |
| Open-standards integration layer | REST/JSON:API, SOAP/XML, RSS/Atom, Bhashini, chatbot, Maps and social over IPv6 and SSL | B4 10 |
Within three clicks, every time. A taxonomy-driven content model, a grouped mega-menu, breadcrumbs on every inner page and a clean sitemap keep every leaf reachable in three clicks or fewer. Persistent footer carries policy links and the GIGW, W3C and WCAG compliance logos.
Colour flexibility and balance. Forest-green primary with a saffron national accent, live light, dark and GIGW high-contrast themes, font sizing, and WCAG-AA contrast on every text pair.
Disciplined image proportion. Authentic Gir lion, wild ass, flamingo and mangrove photography at consistent aspect ratios, compressed and lazy-loaded, never stretched banners or clip-art.
🍔Grouped mega-menu
Services grouped by audience and task, one click from anywhere.
🔎Search-first entry
Prominent site search plus AI natural-language search as the fast path.
🧭Breadcrumbs
Orientation on every inner page; no dead ends.
⚡Quick links & sitemap
Persistent quick links and a clean sitemap reinforce the three-click promise.
Advanced and AI-powered search over Apache Solr, breadcrumbs and a three-click information architecture mean a citizen finds any Act, notification or contact fast, in plain Gujarati or Hindi.
- Gir lion-safari permit
- Eco-tourism & parks
- Tree-seedling participation
- Grievance & feedback
- Environmental clearance
- GPCB consent (SEIAA)
- RTI & forms
- Downloads
- Recruitment notices
- Recruitment rules
- Results & updates
- Acts, Rules & GRs
- Biodiversity & ecology
- Publications
- Tenders & procurement
- Notices with dates
- Downloads
- Internal notices
- Circulars
- iGOT Karmayogi links
- Press releases
- Photo & video gallery
- Events
- English, Gujarati, Hindi
- Rural & low-literacy users
- Divyangjan citizens
Content leads with citizen tasks, not with the department hierarchy. Because the site is trilingual, Gujarati-speaking and Hindi-speaking citizens are first-class users, not an afterthought.
📝Grievance submission
A structured, CAPTCHA-protected submission form routed to the official department email. A citizen is heard without a visit or a phone call.
💬AI chatbot (GIL facility)
The GIL-provided chatbot, in text and voice, integrated at no extra cost. It answers FAQs and guides a citizen step by step.
🔍AI-powered search
Natural-language search in plain Gujarati or Hindi turns a vague question into the right page, provided by us.
🎙️Voice assistant
Speak a query and hear the answer, using the Web Speech API with Bhashini for Indian languages. Access for low-literacy users.
♿Divyangjan accessibility
Screen-reader support, keyboard operation, font sizing and high contrast, so a person with a disability operates the site end to end.
💡Feedback & FAQ
A feedback form and a managed FAQ close the loop, turning a frustrated visitor into a served one.
Honest phasing. The chatbot is a facility provided by GIL that we integrate; the AI-powered search and the voice assistant are provided by us. On stage, every AI interaction is demonstrated deterministically so it cannot fail.
| Forest & Environment Department |
| Citizen Services |
| Grievance |
| Notifications & Circulars |
| Recruitment |
| Wildlife |
| વન અને પર્યાવરણ વિભાગ |
| નાગરિક સેવાઓ |
| ફરિયાદ |
| જાહેરનામાં અને પરિપત્રો |
| ભરતી |
| વન્યજીવ |
| वन एवं पर्यावरण विभाग |
| नागरिक सेवाएँ |
| शिकायत |
| अधिसूचनाएँ एवं परिपत्र |
| भर्ती |
| वन्यजीव |
Curated content, stored per language. The authoritative Gujarati and Hindi text is department-supplied and stored in the CMS, so meaning is preserved exactly on switch with no lossy round-trip. Bhashini assists editors and covers dynamic strings, and powers voice.
🔤Unicode Gujarati
Rendered in a Unicode-compliant font (Noto Sans Gujarati), so Gujarati content displays correctly on any device with no proprietary font dependency.
Drupal 11 · PHP 8.3
B1: every page is dynamic and served from MariaDB through the CMS; nothing is static hand-coded HTML, and existing content migrates in through the Drupal Migrate framework at no extra cost. B4: one explicit layer speaking open standards. Full stack is open-source per the GoI framework.
🔑RBAC · 2–3 admins
Author, Approver and Administrator roles with least-privilege permissions and a clear public / authorised split.
🧩Management modules
Menu, user, document, feedback, FAQ, pop-up and grievance management, all no-code.
📜Audit trail
Every change versioned with author, time and moderation state; complete attribution.
🛰️Remote GSDC ops
Deployment, configuration and maintenance over the GSDC VPN; admin access only through that channel.
Build + Internal QA
Bidder server; SRS, dev, test cases
CERT-In Audit
Safe-to-Host before GSDC
Install at GSDC
SSL by F&ED/GSDC, IPv6
STQC Audit
Clearance after GSDC
Beta + UAT
Dept users, validated cases
Go-Live + O&M
Remote VPN, patch SLAs
🛡️OWASP Top 10
Engineered free of the Top 10: RBAC least-privilege, parameterised queries, output escaping, self-hosted CAPTCHA on every input.
🔐Credentials & data
Passwords hashed and salted, never hardcoded or plaintext; secrets outside the webroot; encrypted, tested backups.
🩹Patch SLAs
High and critical within 15 days, others within 30 days, and continuous remediation for the full contract.
🚫No hidden trackers
No third-party tracking or ad scripts and no hidden backlinks; web statistics via self-hosted Matomo.
Standards adhered to
The website goes public only after CERT-In safe-to-host clearance and, following GSDC hosting, STQC clearance.
⚡Layered caching
Varnish and page cache for anonymous traffic, Redis object cache and BigPipe streaming keep pages fast and reduce origin load.
🪶Small footprint
Aggregated and minified CSS and JavaScript, optimised and lazy-loaded images and compression deliver "less web space and memory".
📈Scales horizontally
A stateless application tier holds no local session, so nodes scale behind the GSDC load balancer with no session affinity.
🔎Search offload
Apache Solr offloads search from the primary database, keeping content pages fast even under heavy search use.
📱Responsive & One-Web
A single responsive codebase serves the same information and services across desktop, tablet and mobile, printer-friendly and browser and OS agnostic. Mobile responses are compressed for fast load on modest connections.
Engineered for predictable behaviour on demand bursts, such as the publication of a recruitment notice or a major announcement.
Deliverables across the stages include the detailed project plan, fortnightly progress reports, SRS, source code and documentation, user manuals in English and Gujarati, test reports, and the CERT-In and STQC clearance certificates.
🧑💼Project Manager
A dedicated project manager as the single point of contact for F&ED, owning scope, schedule and reporting.
🎨UI / UX & front-end
Designers and front-end engineers for the three prototypes, the theme system and accessibility.
🧑💻Drupal / back-end
CMS engineers for the content model, workflow, integrations and migration.
🔒QA & security
Quality assurance and security engineers for test cases, audits and remediation.
🗓️Weekly cadence
Weekly status meetings with F&ED and fortnightly written progress reports through the build.
🏫Onsite training at Gandhinagar
Onsite training for the website administrator and CMS users, with English and Gujarati user manuals in hard and soft copy.
🛰️One-year O&M
24x7 assistance and remote VPN operations for the full one-year maintenance period after go-live.
Named team members, headcount and individual CVs are confirmed in the bid response. CONFIRM project-manager name, team size and CVs before submission.
R&B Building Digitalization
Central repository for building drawings and certificates with a full digital audit trail.
Digi-OPRC
A field and citizen-facing Gujarat government system for real users on real devices.
Gujarat Asset Management
Completed-bridge inspection with pre and post-monsoon cycles and a Bridge Health Index.
Bridge Monitoring System
Construction-progress monitoring of under-construction bridges for the R&B Department.
R&B Strobes
A modern government web product, reflecting our AI-first product engineering.
AVEOSOFT PRIVATE LIMITED is an AI-first engineering company delivering mission-critical government software in Gujarat. Project values, user counts, client names and dates are confirmed from certified records. CONFIRM metrics per project; no figures are stated here that are not yet verified.
A task-first information architecture built around what Gujaratis actually come to F&ED for, so a citizen self-serves instead of calling.
Genuine trilingual with Bhashini and Unicode Gujarati, and WCAG 2.1 AA with GIGW 3.0 accessibility built in, not bolted on.
An authentic F&ED identity with real Gujarat forest and wildlife imagery and live theme, dark, light and high-contrast switching.
Authentic department content that reflects the policy umbrella over the Forest Force, boards, authorities and societies.
The GIL chatbot integrated at no extra cost, plus our own AI search and voice assistant, every feature a citizen outcome.
A no-code CMS with a two-stage workflow, RBAC and remote VPN operations on GSDC, on open standards throughout.
Phase 1 · This tender
Delivered within 3 months- ✓Full website revamp, three prototypes, responsive and mobile-first
- ✓Trilingual English, Gujarati, Hindi with mandatory Bhashini
- ✓No-code CMS, two-stage workflow, RBAC for two to three admins
- ✓Grievance submission form, feedback and FAQ
- ✓GIL-provided chatbot integrated, plus our AI search and voice assistant
- ✓GIGW 3.0, WCAG 2.1 AA, CERT-In and STQC clearance, GSDC hosting
- ✓Content migration and one-year O&M at no additional cost
Phase 2 · Future enhancements
Not in current scope- →Grievance acknowledgement reference and status tracking
- →Personalised citizen dashboards and saved services
- →Open-data and API portal for researchers and other departments
- →Deeper analytics on service demand and content performance
- →Progressive Web App and offline access for field use
Honest phasing. Phase 1 is what we commit to for this tender. Phase 2 items are ideas for the future and are never presented as current capability. The chatbot remains a GIL facility that we integrate.
Scan or open the link to walk the three-click journeys, the theme and accessibility switches, and the CMS, in real time.